"By removing tipping from the Linkery, we aligned ourselves with every other business model in America. Servers and management could work together toward one goal: giving all of our guests the best possible experience. When we did it well, we all made more money. Tips don't improve service. Removing tips improves wages and profit. All kinds of things that no one ever tells you and more."
Linkery owner Jay Porter tells the enlightening before and after of what happened when he banned tips at his restaurant.
There are articles coming out on this every week. Sometime soon I half expect someone to go health care on the subject and defend the practice on the basis that most of the world already bans tips and we're different—but better—because of our American system of restaurant tipping. I won't hold my breath.
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