Monday, November 5, 2012

Other Merchants...Casa Camper

This is probably the single most boring picture I never took in Spain. It's the refrigerated food case at Casa Camper Hotel (I found the image on the internet). Casa Camper is a blood red hotel, a good looking place in Barcelona, a very good looking city. You might know Camper as a quirky shoe company, which it still is. The hotel is a new thing for them.

They perform a number of interesting service twists that make the hotel feel intimate and alive in a way few other hotels ever have for me. The biggest one is that they give away things most other hotels charge for. Like food. It's all free. The fridge case is just off the lobby. It's filled with little sandwiches, Weck jars of yogurt and fruit, water, fresh squeezed juice, glass bottles of soda and so on. The food is healthy, tasty, easy to graze on. It changes every day. They tell you up front: eat it whenever you want, take it anywhere you want, we want you to enjoy it. That gives you a sense of control while, at the same time, making it feel like you're being given something very generous.


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